Office Procedures for the 21st CenturyBook - 2008
Office Procedures for the 21st Century, Seventh Edition offers a desirable blend of procedural skills and soft skillsand continues to be a market leader. Because of its relevant approach and proven system, it prepares readers for employment in today's office environment and addresses the skills, strategies, and techniques needed to excel in any organization. This edition features an increased coverage of communication and human relations and offers more on ethics, technology and productivity. A new chapter on developing effective oral presentations is included. Comprehensive treatment of office procedural skills includes relevant and timely topics. Provides an early focus on the employment process and helps develop readers' interviewing and resume writing abilities. Addresses technology through its use of references to the Internet, MS Office, Quick Tips and technology tips.
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2008.
Edition: 7th ed.
Branch Call Number: 651.3
Characteristics: xxvii, 534 p. : ill. (chiefly col.) ; 28 cm. + 1 CD-ROM (4 3/4 in.)