Exceeding Customer Expectations

Exceeding Customer Expectations

What Enterprise, America's #1 Car Rental Company, Can Teach Us About Creating Lifetime Customers

Book - 2007
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What's the secret to wowing customers while maintaining a loyal and dedicated workforce? Readers learn how to do business The Enterprise Way in this audiobook about America's #1 car rental company.
Publisher: New York : Currency Doubleday, 2007.
Edition: 1st ed.
ISBN: 9780385518321
0385518323
Branch Call Number: 658.812
Characteristics: xviii, 233 p. ; 22 cm.
Additional Contributors: Kazanjian, Kirk

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