Dealing With Difficult People
24 Lessons for Bringing Out the Best in EveryoneBook - 2006
In every workplace there are difficult people who, at best, make life stressful and, at worst, interfere with project and career goals. This book delivers a proven approach to finding common ground and creating a more productive interaction with difficult people.
Alternative Title: Dealing with difficult people : twenty-four lessons for bringing out the best in everyone.
Publisher: New York : McGraw-Hill, c2006.
Branch Call Number: 158.2
Characteristics: xiii, 108 p. : ill. ; 21 cm.