Faster, Fewer, Better Emails
Manage the Volume, Reduce the Stress, Love the Results
Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity. Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we're in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities. This book will help you master your emails and stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry. With more than three decades of experience analyzing emails across various industries for corporate clients, Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow.
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Do you ever find yourself reading an email from a colleague or boss and then feeling confused or anxious? As a communication tool at work, email is still a core tool for many people. However, it is often also the cause of tension and confusion, which can lead to work stress and other negative consequences. Unlike face-to-face conversations, it can be tricky to judge someone’s tone in an email.… (more)